Our heated towel rails are quick and easy to install. Find everything you need to know about installation below or email hello@eskimoheat.com.au to get help.
Pre-Installation Checklist
Download your Installation Guides below and make your way through the pre-installation checklist. If you get stuck, watch the video below or contact us directly for help.
Need help?Inside the box you should find:
Component (Qty)
- A Double Gordon Towel Warmer (1)
- B Main wall mounting bracket (1)
- C Centre bottom bracket (1)
- D Screws (6)
- E Wall Plugs (6)
- F M6 x 12mm capscrew (1)
To install Gordon you'll need:
- Tape measure
- Spirit level
- Electric drill
- 7mm Masonry drill bit to suit wall plug or screw size (Gordon brackets will take screws up to 7mm in diameter)
- Screwdriver or electric driver with PZ2 driver bit
This product must be installed by a suitably qualified competent person as defined by the relevant standards in the country of installation. This is a fixed appliance.
If you get stuck at any point please email us at hello@eskimoheat.com.au.
Important note
Alternate concealed exit
On the Gordon and Loop Heated Towel Rails, there’s an alternative cable exit located at the rear of the unit. The hole location is in the centre, 100 mm up from the base. By default, the power flex cable exits from the bottom right hand side of the rail. However, if you’d prefer to conceal the cable within the wall, you can use this alternative exit point instead.
Important Information
General Usage
The unit is splashproof to IP44 standard. The Gordon heated towel rail is designed to provide year-round service for airing towels and articles of clothing. It is not intended to provide a sole heating service but will take the chill off a small size bathroom, lavatory or en suite. No routine maintenance is necessary apart from occasional cleaning.
Electrical
Gordon must be earthed and used on A.C. mains supply of 220/240 Volts~ only.
The electrical installation of this towel rail must be carried out by a competent electrician in accordance with the current Regulations for Electrical Equipment. Before installation check that the supply voltage corresponds with that marked on the rail.
The wires in the mains lead are coloured in accordance with the following code: blue = neutral, brown = live, green/yellow = earth. As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The green/yellow wire must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol (coloured green or green/yellow).
The blue wire must be connected to the terminal which is marked with the letter N or coloured black.
The brown wire must be connected to the terminal which is marked with the letter L or coloured red.
Operation
Heat will be distributed along each of the fins. Some variation in the temperature across the surface of the rail is normal. When the appliance is covered the temperature will rise.
The towel warmer may be switched on and off at the isolating wall switch. A timer can also be utilised to improve energy efficiency. The specification and installation of switches and any additional controls are the responsibility of the installer and must be installed in accordance with current electrical installation regulations.
Cleaning
There are no user serviceable parts on the towel rail, but it is a good idea to keep it looking clean to extend longevity.
The powder coated finish on your towel rail can be maintained by occasionally wiping over with a damp cloth and lightly finishing with a soft dry cloth. This should only be carried out when the rail is cold and not in use.
Do not use abrasive cleaning powders as this could damage the surface finish, and avoid harsh chemical cleaners, solvents or petroleum-based cleaning products as these can damage the coating and therefore reduce its service life.
Essential oils, especially those containing eucalyptus, may harm the powder coated surface – it is recommended that these are kept away from your Gordon.
